The Most Asked Questions for Home Builders and Remodelers
Most of our clients have a lot of questions about the home design, build and remodeling process. In order to start serving you with professionalism and integrity, we have gathered together the top most asked questions and our answers.
Q: Do you have plans or ideas I can look at? Will I need an architect?
A: We have a vast library of plans for many types of homes. We’ll discuss your personal style and needs to determine the one that works best for you, then we modify and build upon that idea to customize the perfect home you have always dreamed of. If you want something completely original, we can recommend an architect, or we would gladly work with the architect of your choice.
Q: I have pretty specific needs, can you build a home to to fit?
A: Every new home that KLH builds is designed around the needs of the homeowner and their family. No matter what your specific requests are, extra bedrooms, a home office, accessibility, or convenience — KLH will do everything to exceed your expectations.
Q: Do you provide a variety of options for materials and details?
A: Aside from partnering with only the highest quality suppliers for fixtures and finishing materials, KLH homes are completely customizable down to the slightest detail. Your choice of color, texture, surface and more – create the home you’ve always wanted!
Q: Where can I see homes that KLH has constructed?
A: There are many KLH new homes and remodeling projects throughout the Central Illinois area, and more under construction now. You can view examples of KLH custom homes by clicking here, or check out our Featured Project or call 217-519-4222 to find out locations and dates of open houses.
Q: I have no idea if what I want to do is possible, can you still help?
A: We’ve worked with many homeowners to develop unique solutions,just ask us
Q: Do you do historical/antique restorations?
A: While KLH does not specialize in restorations, we know there are a large number of homeowners in our area with uniquely styled older homes. We take great care in doing everything we can to preserve the level of craftsmanship that went into your home by the original builder.
Q: I would like someone to point out the potential in my home, what can KLH do?
A: If you have a general idea about your needs and budget, we would be glad to come out and help you determine your options. Contact us to set up an appointment.
Q: I need to have general construction repairs done to my home, does KLH provide these services?
A: It depends on the specifics of your project. Contact us to see what we can do for you.
Q: Does KLH do window/door replacement? What about roofs?
A: Yes and Yes
Q: Can KLH install lighting, cabinetry, trim, mantles, or shelving?
Q: What part of the Central Illinois area do you serve?
A: We serve Decatur and it’s surrounding communities: Mt. Zion, Forsyth, Macon, Maroa, Argenta-Oreana, Blue Mound, Moweaqua, and area’s outside these communities. Call 217-519-4222 to set-up an appointment.
Q: Will I be given a timeline for my project?
A: We work out all of the details, and provide you with step-by-step completion targets so you know that your project is on time.
Q: Will there be any hidden or unexpected charges?
A: No, we explain all of the work we do and all costs involved. Some homeowners face problems with their existing structure which would need repaired before additions or remodeling can occur. (Usually electrical, plumbing, or structure damage such as dry-rot or termite infestation). We do everything we can to inspect the area of your home that we will be modifying to avoid any potential problems.
Q: Do you charge for a consultation?
A: By phone, email or in person, consultation is free. Call 217-519-4222 to set-up an appointment.
Q: Are you licensed and insured?
A: The short answer is “yes.” We are licensed, bonded, and insured.
Q: What kind of work do you do?
A: We specialize in a wide-range of projects that range from custom home design and build, to large remodeling projects such as bathrooms, kitchens, basements, attics, and sun rooms.
Q: Do I have to worry about contracting with electricians, plumbers, or carpenters ?
A: We will successfully manage all phases of the project. As needed, we also work with trusted partners, who are licensed and insured.
Q: What about zoning and permits?
A: We will acquire all of the necessary zoning requirements and permits that are needed to complete your project.
Q: Do you provide a warranty on your work?
A: We do provide a warranty on any work that we perform.
Q: How long have you been in business?
A: We have been in business since 1996. Click here for more information About Us.
Q: Who will be assigned as project supervisor for the job?
A: During the home construction or remodeling project, Owner and General Contractor Zach Luka will be the site supervisor, who will oversee all phases of the construction and will work closely with you to ensure that project goals are met on-time and at the highest quality.